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1 |  |  Members of an industrial union are all employees in a company or industry, regardless of occupation. |
|  | A) | True |
|  | B) | False |
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2 |  |  A union is not allowed to become a national organization until membership reaches 1 million members. |
|  | A) | True |
|  | B) | False |
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3 |  |  It is legal to create a restricted shop by dismissing the employees who want to unionize. |
|  | A) | True |
|  | B) | False |
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4 |  |  A grievance may only be made by an individual. |
|  | A) | True |
|  | B) | False |
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5 |  |  Employers may prohibit the distribution of union literature in work areas. |
|  | A) | True |
|  | B) | False |
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6 |  |  The earliest federal legislation affecting unions and management was narrowly focused on ____________________. |
|  | A) | manufacturing |
|  | B) | the railroad industry |
|  | C) | the garment industry |
|  | D) | the automobile industry |
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7 |  |  The major responsibilities of the ____________________ are to negotiate and administer the labor agreement and to settle problems that arise in connection with the contract. |
|  | A) | business representative |
|  | B) | secretary-treasurer |
|  | C) | vice president |
|  | D) | committee chairperson |
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8 |  |  Employees generally join a union to satisfy all of the following needs except: |
|  | A) | Job security |
|  | B) | Socialization and group membership |
|  | C) | Fair compensation |
|  | D) | Training |
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9 |  |  In a(n) ____________________, the union is recognized, and union members are given preference in some areas. |
|  | A) | restricted shop |
|  | B) | agency shop |
|  | C) | preferential shop |
|  | D) | closed shop |
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10 |  |  Which of the following is not one of the roles typically performed by the contract negotiating team members? |
|  | A) | Leader |
|  | B) | Follower |
|  | C) | Summarizer |
|  | D) | Recorder |
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11 |  |  With a(n) ____________________ negotiation strategy, each party accepts the other party with the knowledge that a balance of power exists. |
|  | A) | conflict-based |
|  | B) | armed truce |
|  | C) | power bargaining |
|  | D) | accommodation |
|  | E) | cooperation |
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12 |  |  With a(n) ____________________ negotiation strategy, each party views the other as an adversary, recognizing that an agreement must be worked out. |
|  | A) | conflict-based |
|  | B) | armed truce |
|  | C) | power bargaining |
|  | D) | accommodation |
|  | E) | cooperation |
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13 |  |  A(n) ____________________ exists when two unions argue over who has the right to perform a job. |
|  | A) | economic strike |
|  | B) | jurisdictional strike |
|  | C) | wildcat strike |
|  | D) | sitdown strike |
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14 |  |  A mediator is all of the following except: |
|  | A) | A creative facilitator |
|  | B) | A reviewer of facts |
|  | C) | An attorney |
|  | D) | A professional listener |
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15 |  |  Arbitrators are generally ____________________. |
|  | A) | attorneys, who are full-time arbitrators |
|  | B) | academics, who are experts in labor law, human resource management, and labor economics |
|  | C) | members of the community, such as teachers and clergy |
|  | D) | All of the above. |
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