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Chapter Quiz
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1

Members of an industrial union are all employees in a company or industry, regardless of occupation.
A)True
B)False
2

A union is not allowed to become a national organization until membership reaches 1 million members.
A)True
B)False
3

It is legal to create a restricted shop by dismissing the employees who want to unionize.
A)True
B)False
4

A grievance may only be made by an individual.
A)True
B)False
5

Employers may prohibit the distribution of union literature in work areas.
A)True
B)False
6

The earliest federal legislation affecting unions and management was narrowly focused on ____________________.
A)manufacturing
B)the railroad industry
C)the garment industry
D)the automobile industry
7

The major responsibilities of the ____________________ are to negotiate and administer the labor agreement and to settle problems that arise in connection with the contract.
A)business representative
B)secretary-treasurer
C)vice president
D)committee chairperson
8

Employees generally join a union to satisfy all of the following needs except:
A)Job security
B)Socialization and group membership
C)Fair compensation
D)Training
9

In a(n) ____________________, the union is recognized, and union members are given preference in some areas.
A)restricted shop
B)agency shop
C)preferential shop
D)closed shop
10

Which of the following is not one of the roles typically performed by the contract negotiating team members?
A)Leader
B)Follower
C)Summarizer
D)Recorder
11

With a(n) ____________________ negotiation strategy, each party accepts the other party with the knowledge that a balance of power exists.
A)conflict-based
B)armed truce
C)power bargaining
D)accommodation
E)cooperation
12

With a(n) ____________________ negotiation strategy, each party views the other as an adversary, recognizing that an agreement must be worked out.
A)conflict-based
B)armed truce
C)power bargaining
D)accommodation
E)cooperation
13

A(n) ____________________ exists when two unions argue over who has the right to perform a job.
A)economic strike
B)jurisdictional strike
C)wildcat strike
D)sitdown strike
14

A mediator is all of the following except:
A)A creative facilitator
B)A reviewer of facts
C)An attorney
D)A professional listener
15

Arbitrators are generally ____________________.
A)attorneys, who are full-time arbitrators
B)academics, who are experts in labor law, human resource management, and labor economics
C)members of the community, such as teachers and clergy
D)All of the above.







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