alternative dispute resolution (ADR)
A method for solving conflict or disputes that does not use the process and remedies of the legal system.

employee assistance program (EAP)
A program designed to help employees with personal, family, and work problems. Although these programs are voluntary, managers are instructed on how to confront the problems when they occur.

employee drug testing
A drug testing program focused on screening employees for drugs.

employment at will
A condition under which an employer is free to terminate the employment relationship for some specific reason or even for no reason at all. In a growing number of courts, the employer's right to terminate at will is being challenged.

hot stove rule
A discipline program that is described in terms of touching a hot stove. It involves an immediate burn, a warning system, consistency, and impersonal application of discipline.

impairment testing
Testing to judge whether one can carry out job duties or is impaired. Also called fitness-for-duty testing.

positive discipline
A fair discipline approach that attempts to educate employees about what behavior and performance are expected.

progressive pattern of discipline
A discipline program that proceeds from less severe disciplinary actions (a discussion) to very severe action (being discharged). Each step in the progression becomes more severe.