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Chapter Quiz
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1

Due to increased awareness of the problem, the number of discrimination lawsuits by employees or job candidates is decreasing.
A)True
B)False
2

A sales clerk who makes demeaning comments about female customers to co-workers can be charged with sexual harassment.
A)True
B)False
3

In 1961, nearly all African-American men worked steadily at full-time jobs.
A)True
B)False
4

Employees are not protected against retaliation for participation activities involving EEO claims against a former employer.
A)True
B)False
5

An employer cannot be held liable for a hostile work environment caused by a customer.
A)True
B)False
6

All of the following led to the development of EEO laws except:
A)Changes in societal values
B)The emerging role of government regulation
C)The emerging role of unions
D)The economic status of women and minorities
7

The average income of an African American high school graduate was ____________________ the average income of a white elementary school graduate.
A)higher than
B)equal to
C)lower than
D)the same as
8

The ____________________ rule states that discrimination typically occurs if the selection rate for one group is less than 80 percent of the selection rate for another group.
A)80 percent
B)20 percent
C)four-fifths
D)three-fourths
9

Which of the following is not one of the three essential elements of a retaliation claim?
A)Protected employee activity
B)Adverse action by an organization
C)Causal connection between the protected activity and adverse action
D)Repeat violations
10

In light of recent court decisions, it is now critical for organizations to update and strengthen their anti-harassment policies to include all of the following except:
A)Public posting of sexual harassment complaints and their resolution
B)Specific definitions and prohibition of sexual harassment
C)Strong prohibitions of retaliation for reporting allegations of harassment
D)Assurances of prompt investigations
11

Lower wages may be paid to women who are doing work equal to that of men if such payment is made on the basis of ____________________.
A)a seniority system
B)a merit system
C)a system which measures earnings by quantity or quality of production
D)Any of the above
12

The U.S. Equal Employment Opportunity Commission enforces all of the following except:
A)Title VII
B)The Civil Rights Act of 1991
C)Executive Order 11246
D)Americans with Disabilities Act
13

Which is the highest court to which EEOC issues can be appealed?
A)Justice Department
B)U.S. Court of Appeals
C)State Supreme Court
D)U.S. Supreme Court
14

The Supreme Court has established the criteria necessary for lawful, voluntary Affirmative Action Plans (AAP). Which of the following is not one of those criteria?
A)The plan must be permanent
B)The plan must not trammel the rights of the majority
C)The plan must not provide for set-aside positions
D)The plan must exist to eliminate past imbalances based upon a protected group category
15

All of the following are part of Denny's strategy to implant cultural diversity except:
A)Workshops on racial sensitivity
B)Making diversity a performance criterion for all managers
C)Tightening up the corporate culture
D)Having the CEO continually speak about and promote diversity







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