culture shock
The feelings of frustration and confusion that result from being constantly subjected to strange and unfamiliar cues about what to do and how to get it done when trying to live in a new culture.

ethnocentric HRM perspective
A view of HRM whereby an organization thinks that the way of doing things in the parent country is the best way, no matter where business is done.

expatriate manager
A manager who is on assignment in a country other than the parent country of the organization. This person is also called a parent country national (PCN).

Foreign Corrupt Practices Act of 1977 (FCPA)
A law that makes it illegal for an American organization to pay bribes to foreign officials for the purpose of getting a competitive advantage in doing business.

geocentric HRM orientation
A view of HRM whereby nationality is ignored and managers are hired on the basis of qualifications.

global corporation
A corporation with a geocentric HRM perspective. National boundaries are ignored and HRM is viewed as a way of integrating operations all over the world.

global human resource management
The policies and practices related to managing people in an internationally oriented business.

host country national (HCN)
An employee of an international organization who is from the local workforce rather than being from the parent country of the organization.

multinational corporation
An international organization with operations that are defined by national boundaries to a greater extent than in a global corporation.

parent country national (PCN)
An employee from the corporation's home country who is on assignment in another country. Usually called an expatriate.

repatriation
The process of being reintegrated back into domestic operations after being on an international assignment outside of the organization's parent country.

Sullivan Principles
When Leon Sullivan joined the Board of Directors of General Motors he used his position to promote equality among all workers and opposed apartheid in South Africa. His principles centered on nonsegregation of the races, equal pay, increasing the number of blacks in supervisory positions, and improving the quality of life of all workers at GM.

third country national (TCN)
An employee working for an international organization who is from a country other than the parent country of the organization or the host country in which the assignment is located.