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Chapter Quiz
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1

Organizations have evolved because the overall mission and objectives of most organizations are too large for any single person to accomplish.
A)True
B)False
2

Job analysis is critical to assessments of discrimination under most employment-related laws.
A)True
B)False
3

Reengineering designs jobs around outcomes rather than tasks.
A)True
B)False
4

The common metric questionnaire is applicable to exempt positions only.
A)True
B)False
5

Research suggests that increasing the scope of a job beyond certain levels can have detrimental effects on workers.
A)True
B)False
6

Which of the following questions is not normally answered by a job analysis?
A)How much time is taken to complete important tasks?
B)How long has the job been performed this way?
C)Which tasks are grouped together and considered a job?
D)What kind of person, in terms of traits and experience, is best suited for the job?
7

A typical organizational chart will yield all the following information except:
A)The number of vertical levels in the organization
B)The salary levels of department managers
C)The number of different functional departments
D)The formal reporting relationships that exist
8

The observation technique requires that the job analyst be trained to observe ____________________ job behaviors.
A)overt
B)hidden
C)relevant
D)repetitive
9

The choice of a job analysis method is determined by all of the following except:
A)The purpose of the analysis
B)Time constraints
C)Budget constraints
D)Federal regulations
10

Which of the following is not an advantage of the position analysis questionnaire?
A)It can be an effective technique for a variety of purposes
B)It is reliable
C)It is short and can be completed quickly
D)It is valid
11

Many career-minded employees do not take advantage of ____________________ for fear that it will have a negative impact on their career.
A)job sharing
B)telecommuting
C)flextime
D)All of the above
12

Which of the following is not one of the recommendations stemming from Taylor's model of scientific management?
A)Work should be studied scientifically.
B)Employees should be replaced with machines whenever possible.
C)Work should be arranged so that workers can be efficient.
D)Employees should be trained to perform the job.
13

Which of the following is not one of the psychological states that are necessary for motivation and satisfaction?
A)Experienced meaningfulness
B)Experienced responsibility
C)Compensation for results
D)Knowledge of results
14

For job incumbents to be internally motivated, they must have a sense of the quality of their performance. This sense comes from ____________________.
A)testing
B)feedback
C)reinforcement
D)observation
15

Which of the following is not an example of a flexible work arrangement?
A)Job sharing
B)Flextime
C)Unpaid vacation time
D)Telecommuting







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