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Multiple Choice Quiz
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1
A factor that reduces the effectiveness of the grievance arbitration system is
A)the fact that employees hardly ever win arbitration decisions.
B)the fact that a guilty grievant who has been discharged will never be able to find alternative employment.
C)the fact that reinstated employees often receive lower performance ratings upon returning to the job than normal employees.
D)the fact that reinstated employees will often pose a danger to the workplace.
2
One of the advantages of grievance mediation over grievance arbitration is that
A)under grievance mediation the cost is substantially lower.
B)under grievance mediation the average time for complaint resolution is substantially lower but the costs are still roughly equivalent.
C)grievance mediation does not require a neutral third party to settle the dispute.
D)grievance mediation uses former court judges while grievance arbitration does not.
3
Arguments against mandatory arbitration include all of the following except:
A)employees may have no right to appeal their claims.
B)arbitration can be very costly and time-consuming.
C)arbitrators may not be neutral because they are chosen by employers.
D)the due process features must be enhanced to have fair proceedings.
4
In Hines v. Anchor Motor Freight, the court ruled that
A)courts, not arbitrators, should resolve disputes over arbitrability by examining the language found in the agreement.
B)disputes over contract terms are assumed to be arbitrable unless they are specifically excluded.
C)the NLRB should defer to an arbitrator's decision unless the arbitrator's award is "clearly repugnant" to the law.
D)both the employer and the union are liable for the failure to fairly represent an employee.
5
One reason why the Japanese and some European industrial relations systems may be better suited to respond to changing technologies is the fact that
A)these systems do not allow white and blue collar workers to be represented in the same bargaining unit.
B)frequently in these systems unions represent both white and blue collar workers in a firm.
C)these systems include enterprise unions that include all the employees of a firm.
D)historically, in both Japan and Europe, there existed no class distinctions while the U.S. has always had class distinctions.





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