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Online Exercise Chapter 10 (32.0K)

Retail Store Web sites

The Gap
http://www.gap.com

Nordstrom
http://www.nordstrom.com

Macys
http://www.macys.com

Levi's
http://www.levi.com

JCPenney
http://www.jcpenney.com

Wal-Mart
http://www.walmart.com

Kmart
http://www.bluelight.com/

Career Web sites

Monster.com
http://www.monster.com/

CareerBuilder Inc.
http://www.careerbuilder.com/

Job Hunter's Bible
http://www.jobhuntersbible.com/

FlipDog.com
http://www.flipdog.com/

Kforce.com
http://www.Kforce.com/

Additional Learning Links

Scott Pakin's Automatic Complaint-Letter Generator
http://www.pakin.org/complaint/

Scott Pakin, author of the automatic complaint-letter generator, admits that his program is "frivolous" and warns that it is intended to be funny. Users may enter a name and answer a few basic questions, and in seconds the program randomly constructs an angry missive from a database of more than a thousand words and phrases. A new letter (it may make you feel better but it is recommended that you NOT send it) emerges every time you use it.

BBB Dispute Resolution Services
http://www.bbb.org/

The Better Business Bureau offers advice on how to file a claim with a business. If this fails, the BBB alternatives include filing complaints with the BBB online and dispute resolution.

Consumer Information Center
http://www.pueblo.gsa.gov/

This Web site is sponsored by the Consumer Information Center, U.S. General Services Administration.

Got a Problem?
http://www.consumer.org.nz/

Consumers' Institute, an independent, non-profit organization in New Zealand , offers advice to consumers about how to complain and how to write letters that get results.

You can save any of these files to your computer for future use or printing.








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