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Practice Test
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1
Select the item that identifies the following word or words: behind the cash register
A)phrase
B)independent clause
C)inverted sentence order
D)command
2
Select the item that identifies the following word or words: Our customers live throughout the United States, but Texans purchase more than 50 percent of our products.
A)simple sentence
B)compound sentence
C)complex sentence
D)compound-complex sentence
3
Select the item that identifies the following word or words: Will you please make certain these checks are mailed today.
A)indirect question
B)direct question
C)statement
D)courteous request
4
Select the item that identifies the following word or words: Should we ask the bank to put an ATM machine in front of our store?
A)indirect question
B)direct question
C)simple sentence
D)complex sentence
5
Select the item that identifies the following word or words: Good managers must model excellent customer service skills.
A)independent clause
B)dependent clause
C)compound predicate
D)complete predicate
6
Select the item that identifies the following word or words: Do you have 15 minutes to discuss our latest product?
A)indirect question
B)direct question
C)simple sentence
D)complex sentence
7
Select the item that identifies the following word or words: What an unbelievable demand!
A)simple sentence
B)exclamation
C)dependent clause
D)statement
8
Select the item that identifies the following word or words: We usually detect customer dissatisfaction within the first few minutes of a phone call.
A)simple subject
B)compound predicate
C)complement
D)simple predicate
9
Select the item that identifies the following word or words: Our customer service training program is refined after each training session.
A)simple predicate
B)simple subject
C)complete subject
D)complete predicate
10
Select the item that identifies the following word or words: Redwood Real Estate promotes a one-day seminar to attract new clients.
A)simple subject
B)compound predicate
C)complement
D)simple predicate





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