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Learning Objectives
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After reading this chapter, you should be able to:
1.
Briefly describe how you acquired your ability to use words.
2.
Describe the relationship of the Sapir-Whorf hypothesis to strategic flexibility.
3.
Explain how language is symbolic.
4.
Explain Hayakawa's ladder of abstraction and why it is important.
5.
Explain the function of role in a language environment.
6.
Define style.
7.
Describe differences between women's language and men's language.
8.
Define report-talk and rapport-talk.
9.
Explain differences between standard American English and dialect.
10.
Describe the ways in which speaking and writing differ.
11.
Describe some of the ways to make your verbal style clearer, more vivid, and more ethical.
12.
Describe the four influences of the Internet on verbal communication.







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