Business Driven Technology Information Center: Table of Contents


		Table of Contents

Business Driven Technology, 3/e

Paige Baltzan, University of Denver
Amy Phillips, University of Denver
Stephen Haag, University of Denver

1. Achieving Business Success
Chapter 1: Business Driven Technology
Chapter 2: Identifying Competitive Advantages
Chapter 3: Strategic Initiatives for Implementing Competitive Advantages
Chapter 4: Measuring the Success of Strategic Initiatives
Chapter 5: Organizational Structures That Support Strategic Initiatives
2. Exploring Business Intelligence
Chapter 6: Valuing Organizational Information
Chapter 7: Storing Organizational Information—Databases
Chapter 8: Accessing Organizational Information—Data Warehouse
3. Streamlining Business Operations
Chapter 9: Enabling the Organization—Decision Making
Chapter 10: Extending the Organization—Supply Chain Management
Chapter 11: Building a Customer-centric Organization—Customer Relationship Management
Chapter 12: Integrating the Organization from End to End—Enterprise Resource Planning
4. Building Innovation
Chapter 13: Creating Innovative Organizations
Chapter 14: E-Business
Chapter 15: Creating Collaborative Partnerships
Chapter 16: Integrating Wireless Technology in Business
5. Transforming Organizations
Chapter 17: Building Software to Support an Agile Organization
Chapter 18: Outsourcing in the 21st Century
Chapter 19: Developing a 21st Century Organization

UNITS
B1 Business Basics
B2 Business Process
B3 Hardware and Software
B4 Enterprise Architectures
B5 Networks and Telecommunications
B6 Information Security
B7 Ethics
B8 Supply Chain Management
B9 Customer Relationship Management
B10 Enterprise Resource Planning
B11 E-Business
B12 Emerging Trends and Technologies
B13 Strategic Outsourcing
B14 Systems Development
B15 Project Management
T1 Personal Productivity Using IT
T2 Basic Skills Using Excel 2007
T3 Problem Solving Using Excel
T4 Decision Making Using Excel
T5 Designing Database Applications
T6 Basic Skills Using Access
T7 Problem Solving Using Access
T8 Decision Making Using Access
T9 Designing Web Pages
T10 Creating Web Pages Using HTML
T11 Creating Web Pages Using Dreamweaver
T12 Creating Gantt Charts with Excel
and Microsoft Project
BUSINESS PLUG-INS
TECHNOLOGY PLUG-INS
Apply Your Knowledge Projects
Glossary
Notes
Index

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