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| 1 |  |  The essence of systems thinking is "seeing the forest, not the trees." |
|  | A) | True |
|  | B) | False |
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| 2 |  |  Certain changes in the business environment may dictate the need for change, regardless of the feasibility of such change. |
|  | A) | True |
|  | B) | False |
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| 3 |  |  When designing a new system, the logical model of the current system is modified until it represents the blueprint for the new system. |
|  | A) | True |
|  | B) | False |
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| 4 |  |  Keeping the links on a Web site updated is a labor intensive process because there is no way to automate the process. |
|  | A) | True |
|  | B) | False |
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| 5 |  |  Some Web development tools may be more powerful and more costly than what your business end users really need. |
|  | A) | True |
|  | B) | False |
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| 6 |  |  The skills and knowledge necessary to be a good project manager will translate into virtually any project environment. |
|  | A) | True |
|  | B) | False |
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| 7 |  |  A variance report identifies where currently used or slack resources may be available. |
|  | A) | True |
|  | B) | False |
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| 8 |  |  Testing should only occur during a system's implementation stage. |
|  | A) | True |
|  | B) | False |
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| 9 |  |  Training may be limited to activities, such as data entry, or it may involve all aspects of the proper use of a new system. |
|  | A) | True |
|  | B) | False |
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| 10 |  |  A parallel conversion strategy consists of removing the old system before installing/implementing the new system. |
|  | A) | True |
|  | B) | False |
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| 11 |  |  When using a systems approach, analyzing a problem and formulating a solution involves several interrelated activities. Which of the following is not one of these major activities? |
|  | A) | Recognizing and defining a problem using strategic thinking |
|  | B) | Selecting the system solution that best meets your requirements |
|  | C) | Designing the selected system solution |
|  | D) | Implementing and evaluating the success of the designed system |
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| 12 |  |  An operational feasibility study focuses on: |
|  | A) | Increased revenues and costs savings |
|  | B) | Determining the right people for the various new or revised roles |
|  | C) | Hardware, software, and network capability and availability |
|  | D) | How well the proposed system supports the business priorities of the organization |
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| 13 |  |  Improved information availability and analysis abilities are examples of_______________. |
|  | A) | intangible costs |
|  | B) | intangible benefits |
|  | C) | tangible costs |
|  | D) | tangible benefits |
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| 14 |  |  Systems analysis traditionally involves a detailed study of all of the following except: |
|  | A) | The background and skill set of potential system users |
|  | B) | The information needs of a company and end users |
|  | C) | The activities, resources, and products the information systems currently use |
|  | D) | The information system capabilities required to meet the information needs of all the business stakeholders who may use the system |
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| 15 |  |  During the _______________ prototyping phase, the business system prototypes are tested, evaluated, and modified repeatedly until end users find them acceptable. |
|  | A) | investigation/analysis |
|  | B) | design/implementation |
|  | C) | implementation/maintenance |
|  | D) | analysis/design |
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| 16 |  |  According to the text case, IT departments are either loved or hated by corporate America, and both can be painful because the reward for doing a good job is _______________. |
|  | A) | a promotion |
|  | B) | a raise in salary |
|  | C) | more work |
|  | D) | All of the choices are correct. |
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| 17 |  |  Which of the following most correctly identifies the order of the modern project management approach discussed in your text? |
|  | A) | Defining, planning, executing, controlling, and closing |
|  | B) | Planning, controlling, and closing |
|  | C) | Defining, planning, controlling, and closing |
|  | D) | Controlling, defining, planning, executing, and closing |
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| 18 |  |  Which of the following is a major hardware evaluation factor? |
|  | A) | Performance |
|  | B) | Reliability |
|  | C) | Compatibility |
|  | D) | All of the choices are correct. |
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| 19 |  |  The primary objectives associated with systems maintenance include all of the following except: |
|  | A) | Correcting errors or faults with the system |
|  | B) | Providing changes to effect performance improvements |
|  | C) | Adapting the system to changes in the operating or business environment |
|  | D) | Identifying the users who generate the most input errors |
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| 20 |  |  Which of the following is not a system conversion strategy? |
|  | A) | Parallel |
|  | B) | Analysis |
|  | C) | Direct |
|  | D) | Pilot |
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