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| 1 |  |  Software is the general term used to describe the various kinds of programs that operate computers and related peripheral devices. |
|  | A) | True |
|  | B) | False |
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| 2 |  |  According to the text, Visa implemented a system software package called Oracle E-Business Suite to automate its accounting systems. |
|  | A) | True |
|  | B) | False |
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| 3 |  |  Electronic spreadsheet packages are application programs that are used for analysis, planning, and modeling. |
|  | A) | True |
|  | B) | False |
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| 4 |  |  The use of application service providers by businesses and other organizations is expected to decline in the coming years. |
|  | A) | True |
|  | B) | False |
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| 5 |  |  The most important system software package for any computer is its operating system. |
|  | A) | True |
|  | B) | False |
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| 6 |  |  UNIX is a powerful multitasking, multi-user, and network-managing operating system. Its major downfall is that it runs on mainframe computers, but not on PCs. |
|  | A) | True |
|  | B) | False |
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| 7 |  |  Assembler languages are frequently called symbolic languages, because symbols are used to represent operation codes and storage locations. |
|  | A) | True |
|  | B) | False |
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| 8 |  |  Word processing and spreadsheet programs in popular software suites can convert documents into HTML formats. |
|  | A) | True |
|  | B) | False |
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| 9 |  |  Web services promise to be the key software technology for automating access to data and application functions between a business and its trading partners. |
|  | A) | True |
|  | B) | False |
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| 10 |  |  According to the Real World Case, one of the hazards of a growing small business is a hardware upgrade. |
|  | A) | True |
|  | B) | False |
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| 11 |  |  Which of the following statements about custom software is true? |
|  | A) | It is developed within an organization for use by that organization |
|  | B) | The organization that purchases custom software has no control over the specifications, schedule, or evolution of the software |
|  | C) | The organization that develops custom software is not the intended audience |
|  | D) | All of the choices are correct. |
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| 12 |  |  According to the text, all of these statements regarding instant messaging (IM) are true except: |
|  | A) | It is a hybrid technology of computer conferencing and electronic mail |
|  | B) | Millions of end users depend on it to communicate with each other by sending and receiving file attachments |
|  | C) | Messages pop up instantly in an IM window on the computer screens of everyone who is a member of a user's IM "buddy list," regardless of what they are working on at the time |
|  | D) | IM software can be downloaded and its services implemented by subscribing to many popular IM systems |
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| 13 |  |  Personal information managers (PIMS) do all of the following except: |
|  | A) | Schedule and manage appointments, meetings, and tasks |
|  | B) | Organize data and retrieve information in a variety of forms |
|  | C) | Access the World Wide Web |
|  | D) | Facilitate videoconferencing |
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| 14 |  |  The license to a software product gives the purchaser which of the following rights? |
|  | A) | The right to resell copies of the software |
|  | B) | The right to sell the original software |
|  | C) | The right to duplicate the software |
|  | D) | The right to modify the software |
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| 15 |  |  System development programs: |
|  | A) | Manage the hardware, software, and data resources of the computer system during the execution of information processing jobs |
|  | B) | Support the operation and management of a computer system by providing a variety of data monitoring options |
|  | C) | Help users develop information systems and procedures and prepare user programs for computer processing |
|  | D) | Prioritize the use of the various software programs on a computer system |
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| 16 |  |  What is the difference between multitasking and multiprocessing? |
|  | A) | Multiple CPUs operate during multitasking; one CPU operates during multiprocessing |
|  | B) | One CPU operates during multitasking; multiple CPUs operate during multiprocessing |
|  | C) | Multitasking can handle more complex mathematical formulas than multiprocessing |
|  | D) | The two terms are interchangeable |
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| 17 |  |  Which of the following best describes assembler languages? |
|  | A) | Combinations of objects |
|  | B) | Natural and nonprocedural statements |
|  | C) | Brief statements or arithmetic notation |
|  | D) | Symbolic coded instructions |
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| 18 |  |  Which of the following is not a characteristic of high-level languages? |
|  | A) | They are easier to learn than assembler languages |
|  | B) | They use less rigid rules, forms, and syntax than assembler languages |
|  | C) | They require a more computer time for translation into machine instructions than do assembler languages |
|  | D) | They are machine-dependent |
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| 19 |  |  A statement such as "What is the average account balance of our customers" would be used when programming in _______________ languages. |
|  | A) | machine or assembler |
|  | B) | high level |
|  | C) | natural |
|  | D) | binary |
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| 20 |  |  All the following are true about the Java programming language, except: |
|  | A) | It consists of small application programs, called apple caplets. |
|  | B) | It is specifically designed for real-time, interactive, Web-based network applications. |
|  | C) | It is computing-platform independent. |
|  | D) | It is much simpler and more secure than C__ and Objective C programming languages. |
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