2-1

Identify several basic competitive strategies and explain how they use information technologies to confront the competitive forces faced by a business.

2-2

Identify several strategic uses of Internet technologies and give examples of how they can help a business gain competitive advantages.

2-3

Give examples of how business process reengineering frequently involves the strategic use of Internet technologies.

2-4

Identify the business value of using Internet technologies to become an agile competitor or form a virtual company.

2-5

Explain how knowledge management systems can help a business gain strategic advantages.