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Chapter Quiz
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1
Ethics is our understanding of behavior that is lawful.
A)True
B)False
2
The first step in ethical decision-making is to recognize an ethical issue.
A)True
B)False
3
The first step to improving America's business ethics is for top management to adopt and unconditionally support an explicit corporate code of conduct.
A)True
B)False
4
Corporate social responsibility is the concern businesses have for the welfare of society.
A)True
B)False
5
One of the surest ways of failing to please customers is by not being totally honest with them.
A)True
B)False
6
__________ define the organization's guiding values, create an environment that supports ethically sound behavior, and stress a shared accountability among employees.
A)Accountability-based ethics codes
B)Integrity-based ethics codes
C)Value-based ethics codes
D)Compliance-based ethics codes
7
__________ is an indicator of social responsibility that includes charitable donations.
A)Corporate philanthropy
B)Corporate relief efforts
C)Corporate responsibility
D)Corporate policy
8
__________ involve(s) insiders using private company information to further their own fortunes or those of their family and friends.
A)Insider deficiencies
B)Insider trading
C)Closely-held trading
D)Insider trade-ups
9
A(n) __________ is a systematic evaluation of a company's progress toward implementing programs that are socially responsible.
A)social audit
B)social accounting
C)social evaluation
D)environmental evaluation
10
Ethical problems are an issue in _______________________.
A)the United States.
B)Japan.
C)the People's Republic of China.
D)all of the above countries.





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