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Chapter Quiz
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1
Management is not a powerful position since anyone can be a manager.
A)True
B)False
2
Planning is a key management function because the other functions depend heavily on having a good plan, no matter what the size of the business.
A)True
B)False
3
PEST stands for political, economic, social, and technological.
A)True
B)False
4
Staffing involves recruiting, hiring, motivating, and retaining the best people available to accomplish the company's objectives.
A)True
B)False
5
Autocratic leadership involves permitting employees to function within limits defined by their superior.
A)True
B)False
6
__________ includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.
A)Planning
B)Organizing
C)Controlling
D)Evaluating
7
Guidelines for setting SMART objectives include ____________________.
A)specific objectives.
B)measurable objectives.
C)realistic objectives.
D)all of the above.
8
__________ include general managers, division managers, district managers, and plant managers or supervisors.
A)Supervisory management
B)First-line management
C)Middle managers
D)Top managers
9
__________ leadership involves managers setting objectives and then employees being relatively free to do whatever it takes to accomplish those objectives.
A)Laissez-faire
B)Autocratic
C)Collaborative
D)Democratic
10
__________ refers to reducing the workforce and elimination of many management jobs, and other types of jobs, by using cost-cutting methods and technology, such as computers.
A)Downsizing
B)Workforce elimination
C)Workforce evaluation
D)Management reduction







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