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1 | | Management is not a powerful position since anyone can be a manager. |
| | A) | True |
| | B) | False |
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2 | | Planning is a key management function because the other functions depend heavily on having a good plan, no matter what the size of the business. |
| | A) | True |
| | B) | False |
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3 | | PEST stands for political, economic, social, and technological. |
| | A) | True |
| | B) | False |
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4 | | Staffing involves recruiting, hiring, motivating, and retaining the best people available to accomplish the company's objectives. |
| | A) | True |
| | B) | False |
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5 | | Autocratic leadership involves permitting employees to function within limits defined by their superior. |
| | A) | True |
| | B) | False |
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6 | | __________ includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives. |
| | A) | Planning |
| | B) | Organizing |
| | C) | Controlling |
| | D) | Evaluating |
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7 | | Guidelines for setting SMART objectives include ____________________. |
| | A) | specific objectives. |
| | B) | measurable objectives. |
| | C) | realistic objectives. |
| | D) | all of the above. |
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8 | | __________ include general managers, division managers, district managers, and plant managers or supervisors. |
| | A) | Supervisory management |
| | B) | First-line management |
| | C) | Middle managers |
| | D) | Top managers |
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9 | | __________ leadership involves managers setting objectives and then employees being relatively free to do whatever it takes to accomplish those objectives. |
| | A) | Laissez-faire |
| | B) | Autocratic |
| | C) | Collaborative |
| | D) | Democratic |
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10 | | __________ refers to reducing the workforce and elimination of many management jobs, and other types of jobs, by using cost-cutting methods and technology, such as computers. |
| | A) | Downsizing |
| | B) | Workforce elimination |
| | C) | Workforce evaluation |
| | D) | Management reduction |
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