William J. Stevenson,
Rochester Institute of Technology
ISBN: 0073377848 Copyright year: 2009
Overview
Stevenson's Operations Management surveys the field of operations management in services and manufacturing. This new edition offers complete, balanced, and flexible coverage of operations concepts and methods. With hands-on examples and support in the text, and the most extensive technology package available, your students will have a practical, in depth, up to date, and motivating content and study resource. The hallmark of the Stevenson text is the clear, student oriented explanation of both concepts and methods. The 10th edition features countless presentation enhancements and improvements, almost all suggested by experienced instructors and reviewers. Coverage flows from the strategic issues of designing products and services and making major capacity and location decisions, through the operating processes and control systems, including well supported analytic techniques and applications. Supply Chain issues and service applications are integrated within chapters throughout the text where appropriate. Many specialty topics and quantitative techniques are segmented as chapter supplements that can be covered or bypassed depending on your course structure. Quantitative supplements are also supported with step-by-step examples, solved problems, and illustration of the applications using Excel spreadsheets. Student use of Excel for analysis as well as conceptual understanding is supported by screenshots within the text, a comprehensive set of dynamic templates, problem set data files, and Screencam Tutorials. There is also a Student DVD.
To obtain an instructor login for this Online Learning Center, ask your local sales representative.
If you're an instructor thinking about adopting this textbook, request a free copy for review.
2009 McGraw-Hill Higher Education