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Learning Objectives
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TO EXAMINE HOW ADVERTISERS gain information about the marketplace and how they apply their findings to marketing and advertising decision making.

After studying this chapter, you will be able to:
  1. Discuss how research helps advertisers locate market segments and identify target markets.
  2. Explain the basic steps in the research process.
  3. Discuss the differences between formal and informal research and primary and secondary data.
  4. Explain the methods used in qualitative and quantitative research.
  5. Define and explain the concepts of validity and reliability.
  6. Recognize the important issues in creating survey questionnaires.
  7. Explain the challenges international advertisers face in collecting research data abroad.
  8. Debate the pros and cons of advertising testing.







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