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Making the Sales Call


SOME QUESTIONS ANSWERED IN THIS CHAPTER ARE:
  • How should the salesperson make the initial approach to make a good impression and gain the prospect's attention?


  • How can the salesperson develop rapport and increase source credibility?


  • Why is discovering the prospect's needs important, and how can a salesperson get this information?


  • How can the salesperson most effectively relate the product or service features to the prospect's needs?


  • Why is it important for the salesperson to make adjustments during the call?


  • How does the salesperson recognize that adjustments are needed?


  • How can a salesperson effectively sell to groups?










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