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Multiple Choice Quiz
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1
The organizational culture of a business firm is often referred to as
A)business entity.
B)corporate identity.
C)corporate culture.
D)corporate soul.
E)none of the above.
2
Segmenting an organizational market based on unique needs associated with firmographics is referred to as
A)macrosegmentation.
B)microsegmentation.
C)sector segmentation.
D)benefit segmentation.
E)none of the above.
3
Perhaps the most powerful type of reference group in industrial markets is that of
A)government officials.
B)intermediaries.
C)lead users.
D)trade association officials.
E)none of the above.
4
Large organizations generally involve
A)more individuals in the decision-making process.
B)less specialized purchasing roles.
C)less individual dint he decision-making process.
D)a and b.
E)none of the above.
5
Roles that may be played by any member of a decision-making unit include all of the following EXCEPT
A)key influencer
B)user.
C)decision maker.
D)information gatherer.
E)all of the above are possible roles.
6
An organization's composition consists of the individuals who work in the organization.
A)True
B)False
7
Organizational activities are categorized as either routine or complex.
A)True
B)False
8
Firmographics consist of the company size, location, and objective.
A)True
B)False
9
Organizational structure describes the type of self-concept and lifestyle of a given organization.
A)True
B)False
10
Purchase specifications include payments, warranties, delivery dates, and so on.
A)True
B)False







Consumer Behavior, 11eOnline Learning Center

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