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Chapter Quiz
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1
All managers are decision makers, but not all decision makers are managers.
A)True
B)False
2
The optimistic or gambling approach is also called the maximin approach.
A)True
B)False
3
In the synectics approach, group members are presented with a problem situation and then asked to jot their ideas on paper without any discussion.
A)True
B)False
4
In the decision process, the intelligence stage
A)implies developing potential courses of action.
B)involves searching the environment for conditions requiring a decision.
C)refers to the actual selection of a course of action.
D)entails inventing, developing, and analyzing possible courses of action.
E)involves analyzing likely courses of activity.
5
Which of the following statements about programmed decisions is true?
A)They have little or no precedent.
B)They are relatively unstructured.
C)They are constituted by routine, repetitive decisions.
D)They are more difficult to make than nonprogrammed decisions.
E)They generally require a more creative approach by the decision maker.
6
Which of the following is the approach taken by the "administrative man"?
A)Makes an attempt to optimize.
B)Chooses the best alternative available.
C)Meets the minimum satisfaction criteria.
D)Desires to meet a high level of satisfaction.
E)Selects the most feasible alternative.
7
Group decisions are generally better when avoiding mistakes is more important than
A)speed.
B)synectics.
C)outcomes.
D)optimization.
E)satisfaction.
8
Which of the following is a highly structured technique, designed to keep personal interactions at a minimum?
A)Clustering
B)Brainstorming
C)Nominal group technique
D)Group interview
E)Gordon technique
9
_____ uses metaphorical thinking to "make the familiar strange and the strange familiar."
A)Synectics
B)Innovation
C)Brainwriting
D)Metaphysics
E)Pragmatism
10
_____ systems substitute computer processing for manual recordkeeping procedures.
A)Decision
B)Brainwriting
C)Synectics
D)Transaction-processing
E)Pragmatic







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