Supervision has never been more exciting or challenging than it is today! Dealing with modern issues like a multicultural workforce, the Internet, and alternative energy supplies provides formidable and stimulating everyday tests for modern supervisors. Because competent supervisors have a central role in helping modern organizations to appropriately deal with such critical factors, competent supervisors are of utmost importance to modern organizations and to society as a whole.

As with all previous editions, by reflecting on the complexities of the modern supervisor's job, Supervision: Concepts and Skill-Building helps students learn what it takes to be a successful supervisor in today's work world. The focus of this new edition continues the tradition of presenting both traditionally proven and cutting edge supervision concepts as practical tools for meeting present-day supervision challenges. Also, this new edition further enhances the text's usefulness by providing students with an even richer mix of practical supervision concepts and real-life examples that illustrate how modern supervisors handle contemporary problems. Carefully studying supervision concepts and examples throughout this text will greatly enhance a student's chances of gaining success and personal rewards as a supervisor