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| 1 | |
Communication in groups performs two key functions, it accomplishes the group's task and: |
| | A) | Helps to find solutions |
| | B) | Fosters grouphate |
| | C) | Allows members to attend meetings via the internet |
| | D) | Maintains the relationships between and among group members |
| | E) | Enhances presentation skills |
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| 2 | |
A conjunctive task is one in which |
| | A) | One person has all the information |
| | B) | The teacher has the information |
| | C) | One person does not have all the information |
| | D) | The group leader has the information |
| | E) | No one has any information |
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| 3 | |
In terms of problem solving; satisfaction, loyalty, commitment, and learning tend to be higher when: |
| | A) | People have a voice |
| | B) | A solution is decided upon by the group leader |
| | C) | Group members rely on an outside source to pick solutions |
| | D) | Solutions are handed down by the organization leader |
| | E) | Solutions are randomly picked without evaluation |
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| 4 | |
The essence of "groupness" is that members have: |
| | A) | Interdependent relationships |
| | B) | Act interdependently |
| | C) | Work toward a common purpose |
| | D) | Are aware that, together, they act as part of a unit |
| | E) | All of these |
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| 5 | |
Primary groups exist to: |
| | A) | Control the environment |
| | B) | Meet inclusion and affection needs |
| | C) | Accomplish a task |
| | D) | Form an "us against them" mentality |
| | E) | Give a presentation |
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| 6 | |
Some characteristics of an unethical group member are: |
| | A) | Failing to show up for meetings |
| | B) | Missing report deadlines |
| | C) | Disappearing with essential information |
| | D) | Absent from presentations |
| | E) | All of these |
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| 7 | |
When referring to the "dark side" of small group work the book mentions a study that found, out of 179 teams, which of the following percentage was effective? |
| | A) | 3 |
| | B) | 13 |
| | C) | 23 |
| | D) | 33 |
| | E) | 43 |
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| 8 | |
Monster.com, a website geared to college students, notes which of the following as one of the seven "hot skills" desired by an employer. |
| | A) | Previous work experience |
| | B) | Knowledge of the company's field |
| | C) | Ability to work in teams |
| | D) | Possession of good oral and written communication skills |
| | E) | Understanding of business practices |
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| 9 | |
Grouphate refers to: |
| | A) | Joining groups that engage in hate crimes |
| | B) | Joining groups that are against groups that engage in hate crimes |
| | C) | One group hating another group |
| | D) | Disliking or dreading groupwork |
| | E) | Using hate speech when communicating in groups |
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| 10 | |
Groups, rather than individuals working alone, should be used to solve a problem when: |
| | A) | The task requires a limited amount of information and skills |
| | B) | A quick resolution is essential |
| | C) | Commitment to the decision is important |
| | D) | The groups are very large |
| | E) | The task is fairly simple and straightforward |
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| 11 | |
When faced with a problem-solving situation, an individual is the better choice when: |
| | A) | The problem is complex |
| | B) | There is no one best solution to the problem |
| | C) | Critical thinking skills must be applied to the problem |
| | D) | Investigative research is required |
| | E) | Conditions are changing rapidly |
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| 12 | |
Small groups usually consist of how many members: |
| | A) | 2-4 |
| | B) | 1-3 |
| | C) | 9-10 |
| | D) | 15-20 |
| | E) | 3-7 |
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| 13 | |
Instances where individual members perceive each other and are aware of each other as individuals during interaction is the definition for which of the following terms: |
| | A) | Group |
| | B) | Small Group |
| | C) | Network |
| | D) | Cluster |
| | E) | System |
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| 14 | |
Small group communication: |
| | A) | Is less complex than interpersonal communication |
| | B) | Is more spontaneous than public communication |
| | C) | Is more formal than public communication |
| | D) | Involves clearly differentiated speaker and listener roles |
| | E) | Involves delayed verbal feedback |
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| 15 | |
A participant observer can help the group by: |
| | A) | Supplying information |
| | B) | Making procedural suggestions |
| | C) | Recognizing interpersonal skills on which the group needs to work |
| | D) | None of these |
| | E) | All of these |
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| 16 | |
A task force is one type of: |
| | A) | Committee |
| | B) | Quality Control Circle |
| | C) | Learning Group |
| | D) | Self-Managed Work Team |
| | E) | Support Group |
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| 17 | |
Which of the following group types have the primary purpose of examining any issue that may affect job performance and identify ways to improve productivity? |
| | A) | Committee |
| | B) | Quality Control Circle |
| | C) | Learning Group |
| | D) | Self-Managed Work Team |
| | E) | Support Group |
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| 18 | |
A group that uses technology has been referred to as: |
| | A) | Virtual Groups |
| | B) | Automated Groups |
| | C) | Cyborg Decision-Making Groups |
| | D) | Mediated Groups |
| | E) | Trekkie Groups |
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| 19 | |
One ethical principle for group members is to: |
| | A) | Consider leaving the groups if others don't do what you want them to do |
| | B) | Falsify information when necessary to achieve the group's goal |
| | C) | Demonstrate a commitment to the group |
| | D) | Ridicule other group members when they don't complete their assigned tasks |
| | E) | Demand respect from other group members |
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| 20 | |
Group members who are part of the group, observe group interactions and processes, and adapt accordingly are which of the following: |
| | A) | Observer-Adapter |
| | B) | Participant-Observer |
| | C) | Actor-Audience |
| | D) | Sender-Receiver |
| | E) | Insider-Outsider |
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