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| 1 | |
General systems theory was initially developed by a biologist named: |
| | A) | Ludwig von Bertalanffy |
| | B) | Jerry Seinfeld |
| | C) | Galileo |
| | D) | Copernicus |
| | E) | Pythagoras |
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| 2 | |
Systems theory has helped which of the following, by providing a useful framework for looking at groups: |
| | A) | Family therapists |
| | B) | Biologists |
| | C) | Business professionals |
| | D) | Social Scientists |
| | E) | All of these |
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| 3 | |
"Systems do not exist in a vacuum but are embedded in multiple surroundings or contexts," is the definition of which of the following terms? |
| | A) | Output |
| | B) | Environment |
| | C) | Task Management |
| | D) | Group Orientation |
| | E) | Outside |
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| 4 | |
Which of the following is an example of a group output: |
| | A) | Feedback |
| | B) | A Grade |
| | C) | A member's knowledge of Excel Spreadsheets |
| | D) | Communication |
| | E) | Group Cohesiveness |
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| 5 | |
Which of the following is an example of "Throughput Process" |
| | A) | Encouragement for presenting ideas |
| | B) | Support for open disagreement versus suppression of conflict |
| | C) | Degree to which power and influence are shared |
| | D) | Communication |
| | E) | All of these |
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| 6 | |
General systems theory was originally developed to study and explain: |
| | A) | Small group communication |
| | B) | The Internet |
| | C) | Worldwide economic markets |
| | D) | Channels of communication in large organizations |
| | E) | Complex living organisms |
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| 7 | |
A system is a set of elements that function: |
| | A) | Interdependently |
| | B) | Independently |
| | C) | Randomly |
| | D) | Individually |
| | E) | Efficiently |
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| 8 | |
Which of the following would not be classified as an example of a small group input? |
| | A) | Group member attitude |
| | B) | Information the group has about their task |
| | C) | The group's physical surroundings |
| | D) | Support group has from the parent organization |
| | E) | Group procedures for carrying out task function |
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| 9 | |
After meeting with his group for the first few group meetings it became apparent to Justin that a system of rules was starting to develop. Justin was becoming the informal note-taker, while other members of his group appeared to be taking on other roles that allowed the group to function. Which of the following terms would describe this development of rules and roles for Justin's group? |
| | A) | Group output |
| | B) | Group structure |
| | C) | Group throughput |
| | D) | Group input |
| | E) | Group hierarchy |
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| 10 | |
When a committee presents its report to the members of an organization, the report is the group's: |
| | A) | Environment |
| | B) | Output |
| | C) | Inputs |
| | D) | Throughput processes |
| | E) | Life cycle |
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| 11 | |
Information about the task and expertise that members bring to a group are part of the group's: |
| | A) | Environment |
| | B) | Output |
| | C) | Input |
| | D) | Throughput processes |
| | E) | Life cycle |
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| 12 | |
Which of the following terms best represents the set of decision-making or problem-solving procedures a group uses to complete its task? |
| | A) | Group throughput |
| | B) | Group structure |
| | C) | Group output |
| | D) | Group input |
| | E) | Group hierarchy |
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| 13 | |
Sarah joined a small group of students on her campus to discuss and exchange ideas about the role of women in the workforce. One feature of this group was that they had little to no interaction with other students, groups on campus, or the university itself. Based on the description of system characteristics in the text, which of the following terms would describe the group that Sarah has joined? |
| | A) | Open system |
| | B) | Inclusive system |
| | C) | Conclusive system |
| | D) | Closed system |
| | E) | Restrictive system |
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| 14 | |
Examples of small group inputs include: |
| | A) | Solutions and decisions |
| | B) | Group members personal satisfaction |
| | C) | Group norms |
| | D) | Group members' abilities and skills |
| | E) | Personal growth of members |
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| 15 | |
Recognizing that groups are influenced by and shape their environments is referred to as which of the following perspectives: |
| | A) | Feedback |
| | B) | Bona fide group |
| | C) | Open system |
| | D) | Closed system |
| | E) | Group basic element |
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| 16 | |
Which of the following statements are not true of open systems? |
| | A) | Open systems have free exchange of information with their environments |
| | B) | Inputs flow back and forth between the system and its environment |
| | C) | Outputs flow back and forth between the system and its environment |
| | D) | Such openness is generally an advantage for small groups |
| | E) | Such openness is generally a distinct disadvantage for small groups |
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| 17 | |
Broome and Fulbright asked real-life group members within larger organizations to list which factors hurt their group efforts, which of the following had the strongest negative effect: |
| | A) | Organizational factors |
| | B) | Individual factors |
| | C) | Performance factors |
| | D) | Group factors |
| | E) | Environmental factors |
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| 18 | |
Groups in which members do not communicate with each other in the same time and place are called which of the following? |
| | A) | Mediated groups |
| | B) | Virtual groups |
| | C) | Fragmented groups |
| | D) | Indirect groups |
| | E) | Hypothetical groups |
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| 19 | |
Positive and negative synergy in a group stem from which of the following concepts? |
| | A) | Multiple paths |
| | B) | Multiple causes |
| | C) | Nonsummativity |
| | D) | Interdependence |
| | E) | Feedback |
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| 20 | |
Which of the following is an example of nonsummativity? |
| | A) | The intelligent, knowledgeable scientists and managers who launched both the space shuttles Challenger and Columbia on their fatal trips |
| | B) | The Tucson, Arizona Little League team, which was made up of kids that other teams did not want and eventually ended up winning the championship |
| | C) | The Jamaican Bobsled team mentioned in the text |
| | D) | The NBA Piston's beating the LA Lakers in 2004, despite having a roster that did not match the Lakers in talent or salary |
| | E) | All of these |
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