(See related pages)
After reading this chapter you should be able to:
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1. Define the concept message. |
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2. Describe structuration theory and explain its relevance to small group communication. |
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3. List and explain five ways to use language appropriately in small group interaction. |
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4. Explain how to use abstract words effectively. |
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5. Describe how group members can organize their remarks. |
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6. Explain why it is important to use the right wording for a group's discussion question, and describe seven types of questions commonly used: information, interpretation, value, policy, action, procedure, and relationship. |
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7. Explain how best to phrase questions in small group interaction. |
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8. Describe the principles and functions of nonverbal communication. |
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9. Discuss the significance of the major categories of nonverbal signals to small group communication. |
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10. Discuss how nonverbal communication is affected during computer-mediated communication and how members compensate for technological limitations. |