(See related pages)
After reading this chapter you should be able to:
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1. Explain why groups have a life cycle. |
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2. Describe the two major tasks groups must manage and how these create an equilibrium problem for a group. |
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3. Define primary, secondary, and tertiary tension, and give examples of each. |
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4. Describe Tuckman's model of group development and Gersick’s model of punctuated equilibrium and how each describes phases many groups experience. |
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5. Describe the communicative dynamics of each stage of group socialization. |
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6. Describe each of the three main categories of roles in groups. |
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7. Differentiate between formal and behavioral roles, and describe how behavioral roles emerge during group interaction. |
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8. Differentiate between rules and norms, and describe the four methods by which norms develop. |
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9. Explain what you would say and do if you wanted to change a group norm. |
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10. Describe each of the three main components that contribute to a group's climate. |