1. Define creative thinking and explain why it is important to small group problem solving.
2. Describe brainstorming, synectics, and mind mapping, and explain how they can be used to help enhance group creativity.
3. Define critical thinking and explain why it is important to small group problem solving.
4. List and describe the attitudes most conducive to critical thinking in a group.
5. Explain how group members should use critical thinking during the information-gathering stage of problem solving.
6. Describe and give examples of each of the five steps crucial to evaluating information.
7. Define and give examples of each of the five reasoning errors described in the text: overgeneralizations, attacks on a person instead of the argument, confusing causal relationships, either-or thinking, and incomplete comparisons.