Communication Is Essential
Communication: The Process of Using Messages to Generate Meaning
Components of Communication
People
The Message
The Channel
Feedback
Code
Encoding and Decoding
Noise
Communication Principles
Communication Begins with the Self
Communication Involves Others
Communication Has Both a Content and a Relational Dimension
Communication Is Complicated
Communication Quantity Does Not Increase Communication Quality
Communication Is Inevitable, Irreversible, and Unrepeatable
Communication Cannot Be Reversed
Communication Cannot Be Repeated
What Are Communication Contexts?
Intrapersonal Communication
Interpersonal Communication
Public Communication
Mass Communication
Computer-Mediated Communication
Communication Myths, Metaphors, and Misunderstandings
What Are the Goals of Communication Study?
Effective Communication
Ethical Communication: The NCA Credo