(See related pages)
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Describe the listening process and identify the primary features that distinguish listening from hearing. |
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Discuss three reasons why listening is important in our lives. |
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Define and discuss examples of active, empathic, critical and enjoyment listening. |
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Analyze barriers to effective listening including internal and external noise, perceptions of others, and yourself. |
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Use strategies for critical thinking to evaluate both the communication situation and the message of the speaker. |
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Describe differences in listening behaviors between men and women. |
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Adapt general strategies for effective listening to specific listening situations including the workplace, the classroom, and mediated environments. |
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Engage in ethical listening behaviors. |