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Chapter Objectives
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Define small group communication and state why it is important.

Recognize different types of groups.

Define leadership and explain its relevance to small group communication.

Explain how culture develops in small groups.

Identify steps in the small group decision-making process.

Discuss two examples of how technology can be used to facilitate small group communication.

Utilize skills necessary for effective and ethical group communication.

Recognize strategies for ethically managing group conflict.







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