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Chapter Outline
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Why Should You Learn About Small Groups?
What Is Small-Group Communication?
The Types and Functions of Small Groups
The Role of Leadership in Small Groups
What Is Leadership?
Theoretical Approaches to Group Leadership
Establishing Culture in Small Groups
The Development of Group Norms
The Development of Roles for Group Members
Group Cohesiveness
The Effect of Diversity on Group Culture
Problem Solving and Decision Making
Effective Group Problem Solving
Beyond Problem Solving: Group Work in a New Era
Technology and Group Communication
Processes
How Should You Communicate in Small
Groups?
Being an Ethical Group Member





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