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Chapter Summary
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  • Small groups contain between 3 and 15 people who interact, are interdependent, and use communication to create a bond.
    • Small groups are used to facilitate public presentations because many organizations require people to specialize and, consequently, no one person can effectively know all the details necessary for a presentation.
    • Groups make the process of presenting less stressful because they help us meet our needs for affection, inclusion, and control.
    • Group decision making involves four steps: (1) wording the discussion question, (2) discussing criteria for evaluating potential solutions, (3) brainstorming alternatives, and (4) evaluating alternatives. The group leader(s) can play an important role in helping the group maintain structure and creativity throughout this process.
  • Various formats can be used for group presentations.
    • A symposium is a group presentation where individual members of the group divide a large topic into smaller topics for coordinated individual presentations.
    • A panel is more interactive than a symposium and relies less on the transmission of information from speaker to audience.
    • A debate involves group members presenting both pro and con messages about a controversial topic or issue.
    • When evaluating group productivity, you should reflect on how well the group met the goals established through dialogue and planning, and you should also reflect on and evaluate how well individual members.







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