Changes specific to each chapter/module include: Chapter 1 is no longer an introduction to the book. Now it jumps right into the integration of business strategy and information technology by covering Porter’s Five Forces Model, Porter’s three generic strategies, top line versus bottom line, the run-grow-transform (RGT) framework, and value-chain analysis. These major topics drive all our discussions of technology throughout the book. Updated Chapter 2, expanded coverage of e-collaboration and new content on IT culture and enterprise resource planning (ERP) systems. Updated Chapter 5, less coverage of electronic government and new content on e-business trends. Updated Chapter 6, new content on component-based development (CBD), service-oriented architectures (SoA), and service level agreements (SLAs). Updated Chapter 7, expanded coverage of ERP systems and new content on IT success metrics and business continuity planning. Updated Chapter 9, including such topics as haptic interfaces and nanotechnology. Updated Module B, new content on Web 2.0. In all, you’ll find exciting new content on the following topics (and many more): Call center success metrics | The Long Tail | Ad-supported e-commerce model | Mashups | Blogs | Microsoft Windows Vista | Web-centric success metrics | Nanotechnology | Botnets | Near Field Communication | Business continuity planning | Open-source information | Component-based development (CBD) | Path-to-profitability (P2P) | | Pharming | Crowdsourcing | Podcasting | Porter’s three generic strategies | Predictive analytics | | Redacting | Digital immigrants | Requirement recovery document | Digital natives | Rootkit | Drones | RSS feeds | GIGO | Screenagers | Infrastructure-centric metrics | Service level agreements | | Service-oriented architecture | Intrusion prevention systems | Technology innovation failure | Invisible backlog | Web 2.0 | IT culture | Wiki | Location mashups | Zombie |
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2008 McGraw-Hill Higher Education