Define management information systems (MIS) and describe the three important organizational resources within it—people, information, and information technology.
Describe how to use Porter's Five Forces Model to evaluate the relative attractiveness of and competitive pressures in an industry.
Compare and contrast Porter's three generic strategies; top line versus bottom line; and the run-grow-transform framework as approaches to the development of business strategy.
Describe the role of value-chain analysis in identifying value-added and value-reducing
processes.