Student Learning Outcomes (See related pages) Define supply chain management (SCM) systems and describe their strategic and competitive opportunities. Define customer relationship management (CRM) systems and describe their strategic and competitive opportunities. Define e-collaboration and describe its strategic and competitive opportunities. Discuss the impact IT culture has on technology choices and their implementations within an organization. Explain the significance of enterprise resource planning (ERP) software as the integration of functional software systems.
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Instructor Resources Perle Case Solutions Group Projects Solutions Module M Solutions CPS by eInstruction Instructors Manual PowerPoint Presentations Videos Test Bank PageOut Practice Quiz - List o... Course-wide Content E-commerce Projects Group Projects Files Perle MBA MIS Cases Glossary Student CD Files

Choose one...Chapter 1Module AChapter 2Module BChapter 3Module CChapter 4Module D (Book)Module D (CD)Chapter 5Module EChapter 6Module FChapter 7Module GChapter 8Module HChapter 9Module IModule J (Book)Module J (CD)Module KModule LModule M

Quizzes Multiple Choice Quiz Practice Quiz More Resources Student Learning Ou... Discussion Questions Narrated Slides iPod Content