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| 1 | |
Information technology primarily helps for-profit businesses improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration and thus strengthen their competitive positions in a rapidly changing marketplace. |
| | A) | True |
| | B) | False |
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| 2 | |
While the terms information system and information technology are sometimes used interchangeably, they are two distinct concepts. |
| | A) | True |
| | B) | False |
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| 3 | |
Computer hardware technologies include microcomputers, midsize servers, and large mainframe systems, but not the input, output, and storage devices that support them. |
| | A) | True |
| | B) | False |
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| 4 | |
According to your text, information systems play three major roles in the organization. One of those roles is to support the business processes and operations. Examples of information systems that perform this role include computer-based information systems that help managers make decisions about what lines of merchandise need to be added or discontinued, or on what kind of investment they require. |
| | A) | True |
| | B) | False |
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| 5 | |
Your text discusses the major trends that have transpired over the years in information systems. For example, up until the 1970's, the role of most information systems was focused on transaction processing and MIS reports of pre-specified information. |
| | A) | True |
| | B) | False |
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| 6 | |
An extranet is an Internet-like network inside the enterprise, while an intranet is between the enterprise and its trading partners. |
| | A) | True |
| | B) | False |
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| 7 | |
Your text classifies information systems as being either operations or management information systems. Using this conceptual classification, operations support systems produce a variety of information products for internal and external use. Their main emphasis is to produce the specific information products that can best be used by managers. |
| | A) | True |
| | B) | False |
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| 8 | |
An organization consists of many subsystems; an organization is also an open system because it interfaces and interacts with other systems in its environment. |
| | A) | True |
| | B) | False |
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| 9 | |
In the context of the information systems model, information-processing instructions known as "procedures" are considered the software programs that are used to direct the processing activities for a particular use of computers by end users. |
| | A) | True |
| | B) | False |
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| 10 | |
Once data has been entered into a computerized information system, it is usually not necessary to ensure that the quality of the data is maintained through a continual process of correcting and updating activities. That is the benefit of a computerized system – once entered, always correct. |
| | A) | True |
| | B) | False |
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| 11 | |
Office automation systems are a type of: |
| | A) | Transaction processing system |
| | B) | Enterprise collaboration system |
| | C) | Process control system |
| | D) | Operations control system |
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| 12 | |
The city of Albuquerque, New Mexico, designed a computer-based restaurant recommendation system that can help any of their many visitors find a restaurant that meets their particular needs. When visitors use the system, they answer questions presented about their preferences for price range, atmosphere, food selections, and location and receive a short list of restaurants that fit their preferences. This type of information system is called a(n): |
| | A) | End user information system. |
| | B) | Integrated information system. |
| | C) | Executive information system. |
| | D) | Expert system. |
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| 13 | |
A production manager needs a system to determine how much product to manufacture based on the expected sales associated with a future promotion and the location and availability of the raw materials necessary to manufacture the product. The production manager needs what type of system to meet her needs? |
| | A) | Transaction processing system. |
| | B) | Process control system. |
| | C) | Enterprise collaboration system. |
| | D) | Decision support system. |
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| 14 | |
An information system that supports the business functions of accounting, finance, human resource management, marketing, or operations would be classified as a(n): |
| | A) | Functional business system. |
| | B) | Executive information system. |
| | C) | Management information system. |
| | D) | Decision support system. |
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| 15 | |
The study of information technology is critical to all managers today because: |
| | A) | A basic level of knowledge of information technology is required by most companies in our current era of technological innovations. |
| | B) | Because information systems and technology are a vital component of successful business organizations. |
| | C) | Because any manager may find themselves in the role of managing an information technology department as part of their corporate career track. |
| | D) | None are accurate, only information system specialist need to any signification knowledge of information systems and technology as that is their expertise. |
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| 16 | |
Items such as microcomputers, servers and mainframes are: |
| | A) | Computer hardware technologies |
| | B) | Computer software technologies |
| | C) | Computer base information system technologies |
| | D) | Data management technologies. |
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| 17 | |
An information system application that is intended to replicate the knowledge of someone who is extremely knowledgeable in a specific are is called a(n): |
| | A) | Knowledge management system |
| | B) | Decision support system |
| | C) | Expert system |
| | D) | Strategic information system |
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| 18 | |
Outsourcing of information technology jobs: |
| | A) | Has created a slump in the information systems job market |
| | B) | Has created better programming skills in other areas of the globe. |
| | C) | Has resulted in economic opportunities in Middle Eastern and Asia-Pacific countries. |
| | D) | None of the answers are correct. |
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| 19 | |
Information systems often need to interact with other information systems in a company, the boundary between systems that is often the means by which data is sent from one system to the other is: |
| | A) | Middleware. |
| | B) | Open system |
| | C) | Interface |
| | D) | Data transfer conduit. |
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| 20 | |
Within a modern organization there is one thing that should be protected as tightly as money in a bank vault, it is the lifeblood of an organization, it is: |
| | A) | The company's computer technology |
| | B) | The structure of the company's telecommunications network |
| | C) | What information systems the company is using |
| | D) | The company's data. |
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