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| 1 | |
The essence of the discipline of systems thinking is "seeing the forest and the trees" in any situation by seeing the linear cause-and-effect chains whenever events occur and discrete snapshots of change. |
| | A) | True |
| | B) | False |
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| 2 | |
The overall process by which information systems are designed and implemented within organizations is referred to as systems creation and design. |
| | A) | True |
| | B) | False |
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| 3 | |
Your text outlines the steps involved in the systems development process. In the systems investigation stage, a feasibility study is a preliminary study that investigates the information needs of prospective users and determines the resource requirements, costs, benefits, and feasibility of a proposed project. |
| | A) | True |
| | B) | False |
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| 4 | |
When developing or improving an information system, IS specialists need not possess in-depth knowledge of the organizational environment in which the system is located. |
| | A) | True |
| | B) | False |
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| 5 | |
The systems design stage focuses on three major products or deliverables: user interface methods and products, database structures, and processing and control procedures. |
| | A) | True |
| | B) | False |
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| 6 | |
Implementation can be difficult and time-consuming. The implementation process requires a project management effort on the part of the IT and business unit managers to make sure the process is completed on time and within budget. |
| | A) | True |
| | B) | False |
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| 7 | |
In end user system development, the end user should first focus on the output to be produced by the application. |
| | A) | True |
| | B) | False |
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| 8 | |
Ambiguity at the initiating and defining phase of project management often spells doom for even well executed projects. |
| | A) | True |
| | B) | False |
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| 9 | |
System testing focuses on testing the data converted from the old system to the new; it normally does not involve debugging computer programs, or testing the information processing procedures. |
| | A) | True |
| | B) | False |
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| 10 | |
Some of the factors involved in evaluating IS services include assistance during installation or conversion of hardware and software, employee training, customer hot lines, and hardware maintenance. |
| | A) | True |
| | B) | False |
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| 11 | |
Systems thinking means that an individual: |
| | A) | Sees relationships among systems and processes of change among systems. |
| | B) | Sees discrete snapshots of change, whenever it occurs. |
| | C) | Sees linear cause-and-effects when events occur. |
| | D) | All of the choices are correct. |
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| 12 | |
The stages of the system development life cycle include which of the following? |
| | A) | Investigation, analysis, implementation, and maintenance. |
| | B) | Analysis, design, and implementation. |
| | C) | Investigation, analysis, design, implementation, and maintenance. |
| | D) | Investigation, prototyping, design, conversion, and change management. |
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| 13 | |
Which one of the following statements would most accurately apply to the concept of prototyping? |
| | A) | Is practical for small projects, but not large-scale projects. |
| | B) | Rapidly produces an "actual working model" of the information system needed by the user. |
| | C) | Emphasizes getting the design right the first time. |
| | D) | Reduces the need for user involvement in systems development. |
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| 14 | |
Which one of the following statements describes end user development? |
| | A) | IS professionals play a consulting role while end users do their own application development. |
| | B) | Database management packages can be used to design data-entry displays to help employees in a department enter data more quickly and accurately. |
| | C) | Electronic spreadsheet packages can be used by end users as a tool to develop ways to analyze information. |
| | D) | All of the choices are correct. |
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| 15 | |
The systems implementation stage of SDLC development involves: |
| | A) | Hardware and software acquisition. |
| | B) | Software development and testing of programs and procedures. |
| | C) | Development of documentation and a variety of conversion alternatives. |
| | D) | All of the choices are correct. |
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| 16 | |
All but which of the following activities would be part of the execution phase of project management? |
| | A) | Identifying and sequencing activities. |
| | B) | Committing resources to specific tasks. |
| | C) | Adding additional resources/personnel if necessary. |
| | D) | Initiating project work. |
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| 17 | |
Your text defines benchmarking as: |
| | A) | Simulating the prototype of a new system on newly purchased hardware. |
| | B) | Simulating the processing of typical jobs on several computers to evaluate their performance prior to hardware purchase. |
| | C) | Visiting the site of another company that already has the hardware being considered to determine its reliability. |
| | D) | None of the choices are correct. |
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| 18 | |
Which one of the following is a major source of information system services in the computer industry? |
| | A) | Computer leasing companies. |
| | B) | Documentation consultants. |
| | C) | System integrators. |
| | D) | Peripheral manufacturers. |
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| 19 | |
Which of the following is NOT a true statement about training in the implementation phase of systems development? |
| | A) | Training may involve only activities like data entry. |
| | B) | Training may involve all aspects of the proper uses of a new system. |
| | C) | Training should be scheduled and provided only within 48 hours of when users will begin working with the new system. |
| | D) | All of the statements about training are correct. |
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| 20 | |
According to your text, adaptive maintenance includes: |
| | A) | Fixing software bugs and logic errors not detected during the implementation testing period. |
| | B) | Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments. |
| | C) | Reducing the chances of system failure or extending the capacity of a current system's useful life. |
| | D) | None of the choices are correct. |
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