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| 1 | |
Within an organization, the chief executive officer and the chief security officer lead the business/IT planning process so that IT is aligned with strategic business goals. |
| | A) | True |
| | B) | False |
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| 2 | |
According to the author of your text, managing the development and implementation of new business/IT applications and technologies is a responsibility shared by the chief executive officer and the chief information officer. |
| | A) | True |
| | B) | False |
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| 3 | |
Application development management involves managing activities such as systems analysis and design, prototyping, applications programming, project management, quality assurance, and system maintenance for all major E-business/IT development projects. |
| | A) | True |
| | B) | False |
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| 4 | |
Within the IT jobs of a company, technical team leaders serve as senior team leaders and have good communication, project management, and leadership skills, as well as knowledge of Web languages and databases. |
| | A) | True |
| | B) | False |
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| 5 | |
When a company makes the decision to outsource some of its IT function, key vendor selection factors include commitment to quality, price, reputation, and scope of resources. |
| | A) | True |
| | B) | False |
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| 6 | |
The senior management's role in determining how much a company should spend on IT is to define the strategic role that IT will play in the company and then determine the level of funding needed to achieve that objective. |
| | A) | True |
| | B) | False |
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| 7 | |
Your text refers to global information technology management as managing information technologies in a global business enterprise, amid the cultural, political, and geoeconomic challenges involved in developing E-business/IT strategies, global E-business and E-commerce applications portfolios, Internet-based technology platforms, global data resource management, and systems development. |
| | A) | True |
| | B) | False |
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| 8 | |
Companies operating internationally are moving toward transnational business and IT strategies. This means that they will carry out strategies such as virtual business operations via global alliances, world markets and mass customization, and global supply chains and logistics. |
| | A) | True |
| | B) | False |
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| 9 | |
Companies with global business operations use centralized corporate data centers so that they are not forced to meet local and regional technology platform regulations in their foreign subsidiaries. |
| | A) | True |
| | B) | False |
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| 10 | |
"Centers of excellence" is a systems development strategy in global firms where an entire system is assigned to a particular subsidiary based on their expertise in the business or technical dimensions needed for successful development. |
| | A) | True |
| | B) | False |
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| 11 | |
Your text addresses how information technology should be managed. One popular approach is to divide the management into three different components. Which of the following is not one of those three major components? |
| | A) | Managing business and IT strategy. |
| | B) | Managing application development and technology. |
| | C) | Managing telecommunications. |
| | D) | Managing the IT organization and infrastructure. |
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| 12 | |
The business/IT planning process has three major components. Developing strategic plans for managing or outsourcing a company's IT resources, including IS personnel, hardware, software, data, and network resources best describes which of the components? |
| | A) | Strategy development. |
| | B) | Resource management. |
| | C) | Technology architecture. |
| | D) | Outsourcing. |
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| 13 | |
Many types of operational and specialized databases, including data warehouses and Internet/intranet databases, store and provide data and information for business processes and decision support. This best describes which component of the IT architecture that is created by the strategic business/IT planning process? |
| | A) | Technology platform. |
| | B) | Data resources. |
| | C) | Application architecture. |
| | D) | IT organization. |
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| 14 | |
Which one of the following is NOT involved in the management of computer system performance? |
| | A) | Monitoring the processing of computer jobs. |
| | B) | Evaluating system utilization and costs. |
| | C) | Production planning and control. |
| | D) | Managing programming teams. |
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| 15 | |
Many people are employed in IT in a large company. A technical team leader would: |
| | A) | Be second in command to the CIO. |
| | B) | Know Java, Perl, and Web services, and possess the ability to design an Internet solution from concept through implementation. |
| | C) | Serve as a senior technical team leader and have good communication, leadership, and project management skills. |
| | D) | Have skills in marketing, staffing, budgeting, and building customer relationships. |
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| 16 | |
According to your text, the first step in global information technology management should be: |
| | A) | Determining the political structure of each country of operations. |
| | B) | Developing appropriate business and IT strategies for the global marketplace. |
| | C) | Outsourcing all manufacturing to the lowest-cost location. |
| | D) | None of the choices are correct. |
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| 17 | |
One of the chief differences between international and global business and IT strategies is: |
| | A) | A global IT strategy is multiregional whereas an international IT strategy is region specific. |
| | B) | A global IT strategy is region specific whereas an international IT strategy is multiregional. |
| | C) | A global IT strategy is region specific whereas an international IT strategy is virtual. |
| | D) | A global IT strategy focuses on world markets whereas an international IT strategy is multiregional. |
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| 18 | |
Transborder data flows are: |
| | A) | A challenge for transnational firms. |
| | B) | Subject to custom regulations. |
| | C) | The result of the existence of real political borders. |
| | D) | All of the choices are correct. |
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| 19 | |
Which of the following is a network management issue in relation to international data communications? |
| | A) | Dealing with transborder data flow restrictions. |
| | B) | Controlling data communication security. |
| | C) | Dealing with international tariff structures. |
| | D) | Handling international politics. |
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| 20 | |
Organizations use different strategies to solve systems development problems that arise in global information technology. In the parallel development approach: |
| | A) | Key people from several subsidiaries are used to ensure that the system design meets the needs of local sites as well as corporate headquarters. |
| | B) | Key people transform an application used by the home office into a global application. |
| | C) | An entire system may be assigned for development to a particular subsidiary based on their expertise in the business or technical dimensions needed for successful development. |
| | D) | Parts of the system are assigned to different subsidiaries and the home office to develop at the same time, based on the expertise and experience at each site. |
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