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| 1 | |
All managers of a company, no matter what level, have the same type of information needs. |
| | A) | True |
| | B) | False |
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| 2 | |
The author of your text outlines a conceptual view of the levels of managerial decision-making. An inventory reorder decision is an example of a highly structured decision that is normally made at the operational management level. |
| | A) | True |
| | B) | False |
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| 3 | |
A difference between a management information system (MIS) and a decision support system (DSS) is an MIS provides interactive inquiries and responses whereas the DSS provides information in a prespecified, fixed format. |
| | A) | True |
| | B) | False |
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| 4 | |
Management information systems use analytical models, specialized databases, a decision maker's own insights and judgments, and an interactive, computer-based modeling process to support the making of semistructured and unstructured decisions by individual managers. |
| | A) | True |
| | B) | False |
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| 5 | |
Your text outlines four major reporting alternatives provided by management information systems. A scheduled weekly sales analysis report is an example of a demand management report. |
| | A) | True |
| | B) | False |
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| 6 | |
Online analytical processing involves several basic analytical operations. In OLAP processing, slicing and dicing is often performed along a time axis to analyze trends and find time-based patterns in the data. |
| | A) | True |
| | B) | False |
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| 7 | |
Your text states that a decision support system involves four basic types of analytical modeling activities. Optimization analysis is a special case of what-if analysis where one variable is changed repeatedly, and the resulting changes on other variables are observed. |
| | A) | True |
| | B) | False |
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| 8 | |
A goal of executive information systems is to provide top executives with immediate and easy access to information about a firm's critical success factors (CSFs) that is, key factors that are critical to accomplishing an organization's strategic objectives. |
| | A) | True |
| | B) | False |
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| 9 | |
The business benefits of enterprise information portals include providing more specific and selective information to business users, providing easy access to key corporate intranet website resources, delivering industry and business news, and providing better access to company data for selected customers, suppliers, or business partners. |
| | A) | True |
| | B) | False |
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| 10 | |
Intelligent agents are special purpose knowledge-based information systems that accomplish specific tasks for users. |
| | A) | True |
| | B) | False |
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| 11 | |
Decisions made at the strategic management level tend to be more: |
| | A) | Structured. |
| | B) | Semistructured. |
| | C) | Unstructured. |
| | D) | Self-structured. |
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| 12 | |
In a decision-making environment, when some decision procedures can be pre-specified, but not enough to lead to a definite recommended decision, this is an example of a(n): |
| | A) | Structured decision. |
| | B) | Semistructured decision. |
| | C) | Unstructured decision. |
| | D) | Self-structured decision. |
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| 13 | |
Decision support systems (DSS) differ from management information systems (MIS) in which of the following ways? |
| | A) | DSS provides direct support and information in a prespecified format; MIS relies on only ad hoc inquiries. |
| | B) | DSS provides interactive inquiries and responses; MIS relies on presenting information in a prespecified fixed format. |
| | C) | DSS supports structured decision making only; MIS supports strategic decision making. |
| | D) | None of the choices are correct. |
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| 14 | |
A weekly sales analysis report is a typical example of a(n): |
| | A) | Periodic scheduled report. |
| | B) | Exception report. |
| | C) | Demand report. |
| | D) | Action report. |
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| 15 | |
Which one of the following should be used to answer the question: "What if we cut advertising by 25 percent? What would happen to sales?" |
| | A) | Goal-seeking analysis. |
| | B) | Optimization analysis. |
| | C) | Sensitivity analysis. |
| | D) | What-if analysis. |
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| 16 | |
Which of the following is a common and useful type of data mining application? |
| | A) | Goal seeking analysis. |
| | B) | Market basket analysis. |
| | C) | Optimization analysis. |
| | D) | Sensitivity analysis. |
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| 17 | |
Which one of the following statements would NOT apply to executive information systems (EIS)? |
| | A) | Provide management with immediate and easy access to information about the firm's critical success factors. |
| | B) | Provide information to support the intelligence stage of the decision-making process. |
| | C) | Are most useful to managers at the tactical level of management. |
| | D) | Are most helpful in supporting unstructured decision-making processes. |
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| 18 | |
Expert systems are an application in what area of artificial intelligence? |
| | A) | Cognitive science. |
| | B) | Computer science. |
| | C) | Robotics. |
| | D) | Natural interface applications. |
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| 19 | |
Within an expert system, the ______________ contains facts about a specific subject area and rules that express the reasoning procedures of an expert on the subject. |
| | A) | Inference engine. |
| | B) | Knowledge engineer. |
| | C) | Knowledge base. |
| | D) | None of the choices are correct. |
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| 20 | |
An equipment calibration expert system is an example of an expert system in the application category of: |
| | A) | Decision management. |
| | B) | Maintenance/scheduling. |
| | C) | Process monitoring/control. |
| | D) | Diagnostic/troubleshooting. |
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