SECTION I: DEFINING BUSINESS ETHICS

Chapter 1: Understanding Ethics

• Understanding ‘Right’ and ‘Wrong’
• ‘Doing the Right Thing’
• The Golden Rule
• Ethical Theories
• Ethical Relativism
• Ethical Dilemmas

Case 1.1 The Overcrowded Lifeboat

Case 1.2 Sophie’s Choice

Case 1.3 Jean Valjean’s Conscience

• Resolving Ethical Dilemmas
• Ethical Reasoning

Discussion Exercise 1.1: Life and Death

Discussion Exercise 1.2: The Ones Who Walk Away from Omelas

Chapter 2: Defining Business Ethics

• Who are the Stakeholders?
• An ethical crisis – is Business Ethics an Oxymoron?

Case 2.1 ‘Ethics Schmethics’

• The History of Business Ethics
• ‘Doing the Right Thing’
• Resolving an Ethical Dilemma

Case 2.2 What to Say to the Man Let Go?

• Justifying Unethical Behavior
• Building and Operating an Ethical Business

Discussion Exercise 2.1: $2500

Discussion Exercise 2.2: Nick Zane

SECTION II: THE PRACTICE OF BUSINESS ETHICS

Chapter 3: Organizational Ethics

• Defining Organizational Ethics
• The Ethics of R&D

Case 3.1 A Firm Production Date

• Ethics in Manufacturing

Case 3.2 The Ford Pinto

• Ethics in Marketing
• Ethics in Human Resources
• Ethics in Finance
• Ethical Challenges
• So when does it start to go wrong?

Discussion Exercise 3.1: Johnson & Johnson and the Tylenol Poisonings

Discussion Exercise 3.2: WorldCom’s Creative Accounting

Chapter 4: Corporate Social Responsibility

• Management Without Conscience
• Management By Inclusion

Case 4.1 Malden Mills

• The Driving Force Behind CSR

Case 4.2 Banning The Real Thing

• The Triple Bottom Line
• Jumping on the CSR bandwagon

Discussion Exercise 4.1: Wal-Mart

Discussion Exercise 4.2: The Pesticide DDT

Chapter 5: Corporate Governance

• What does Corporate Governance Look Like?
• In Pursuit of Corporate Governance
• ‘Comply or Explain’ or ‘Comply or Else’
• ‘In the know’ or ‘in the dark’?

Case 5.1 A Case of Two Boards

• The Chairman and The CEO
• Effective Corporate Governance
• 22 Questions for Diagnosing Your Board
• The Dangers of a Corporate Governance Checklist

Case 5.2 Richard Grasso and the NYSE

• A Fiduciary Responsibility

Discussion Exercise 5.1: HealthSouth

Discussion Exercise 5.2: Barings PLC

Chapter 6: The Role of Government

• The Foreign Corrupt Practices Act
• The Defense Industry Initiatives
• The US Federal Sentencing Guidelines
• Revised Federal Sentencing Guidelines for Organizations

Case 6.1 The Bribery Gap

• Sarbanes-Oxley Act

Case 6.2 An Unethical Way to Fix Corporate Ethics?

Discussion Exercise 6.1: SOX-POX?

Discussion Exercise 6.2: Stamford International, Inc.

Chapter 7: Blowing the Whistle

• Defining whistleblowing.
• The Ethics of whistleblowing.

Case 7.1 The Insider

• The Year of the whistleblower.

Case 7.2 The Cold Hard Reality

• A duty to respond
• Whistleblowing as a last resort

Discussion Exercise 7.1: Whistle Blowing and the Professional

Discussion Exercise 7.2: James Alderson

Chapter 8: Ethics & Technology

• Do You Know Where Your Personal Information Is?

Case 8.1 A Failure to Disclose

• The Promise of Increased Worker Productivity
• The Employer Position
• The Employee Position
• The Dangers of Leaving a Paper Trail
• Vicarious Liability
• The Right to Privacy – Big Brother is in the House!

Case 8.2 Top 20 Blonde Jokes

• Big Brother is Here to Stay

Discussion Exercise 8.1: Stumbling over G-mail

Discussion Exercise 8.2: Canadian Imperial Bank of Commerce (CIBC)

SECTION III: THE FUTURE OF BUSINESS ETHICS

Chapter 9: Ethics & Globalization

• Ethics in Developed Nations
• Ethics in ‘Less-Developed Nations’

Case 9.1 Questionable Payments

• The Pursuit of Global Ethics

Case 9.2 What is a Global Business?

• Enforcing Global Ethics
• Conclusion

Discussion Exercise 9.1: Conscience or the Competitive Edge?

Discussion Exercise 9.2: Soccer Balls Made for Children by Children?

Chapter 10: Making it Stick: Doing What’s Right in a Competitive Market

• Making it Stick

Case 10.1 What would Julie do?

Case 10.2 Just a small favor

• Becoming a Transparent Organization

Case 10.3 To Be Or Not To Be

• Conclusion

Discussion Exercise 10.1: Romp

Discussion Exercise 10.2: The Transformation of Shell

Discussion Exercise 10.3: Erin Brockovich and PG&E

Discussion Exercise 10.4: Mazda’s Dilemma

Appendix