Operations and Supply Management

Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.

Welcome to the Instructor's portion of your Online Learning Center. Here you will have access to all of the Instructor and Student resources as provided within this website

This is a CaseLink textbook. CaseLink makes it simple to connect leading case studies to chapters in best-selling textbooks by McGraw-Hill/Irwin. We've suggested several cases from prominent providers such as Harvard Business School Publishing to use in conjunction with the chapters of our textbooks. And, CaseLink powered by Primis means that instructors can actually create their very own customized casebook for use in their course right from the CaseLink page!

Operations and Supply Management, 12/e