Instructor Supplements:

• Instructor's Resource CD-ROM (ISBN 0073292052) Instructor Resource CD provides a PowerPoint slides, text figures, and digital versions of the teaching supplements including the Test Bank (in Word) and the E-Z Test Computerized Testing System, Instructor's Solution Manual and Instructor's Resource Manual.
• Operations Management Video Series The 16 volume series, free to text adopters, includes professionally developed videos showing students real applications of key manufacturing and service topics in real companies. Each segment includes on site or plant footage, interviews with company managers, and focused presentation of OM applications in use to help the companies gain competitive advantage. Companies such as Zappos, FedEx, Suburu, Disney, BP, Chase Bank, DHL, Louisville Slugger, McDonalds, Noodles and Honda are featured.
• Text OLC site (www.mhhe.com/swink1e) with instructor support, updates and errata.

Student Supplements:

McGraw-Hill's Connect (0073292087, standalone)

McGraw-Hill's Connect Plus (0073292109, standalone)

• McGraw-Hill's Connect includes all the quick studies, exercises, and problems from each chapter in a web-based homework administration environment and allows instructors to design their own quizzes, homework assignments, and practice problem sets. Connect also provides automatic grading and feedback to both students and instructors.
• The algorithmic mode of Connect presents students with unique data for each exercise and each attempt, providing an infinite number of assignments with solutions. Consequently, students can work the same problem structure with different number sets until they master the task. Immediate scoring and feedback option help guide and optimize student learning.
• Beyond the Connect features mentioned above, Connect Plus includes access to an integrated, online version of the text.
• Student Operations Management Videos DVD-ROM (0073292044) Available packaged with the text, these videos cover topics such as service at Zappos.com, project management at Six Flags, supply chain management and supplier partnering at Ford, Burton Snowboards, Noodles and Company, special services at FedEx, the development of Honda's new ‘green' Civic, and several others.
• Text website-the Online Learning Center : www.mhhe.com/swink1e The text Web site contains Self Quizzes, PowerPoint slides, Excel Templates, Data Files, Step-by-step solutions to text examples, and others.
• Available in CourseSmart E-Book form. Visit www.coursesmart.com for details.

Online Supplements:

• Online Learning Center (OLC) is the text web site that follows the text chapter-by-chapter. OLC content is ancillary and supplementary germane to the textbook, as students read the book, they can go online to take self-grading quizzes, review material through PowerPoint slides and step-by-step solutions to text examples, access Excel templates and data files. The content of the OLCs can also be delivered in course cartridges for WebCT, Blackboard, Angel, Moodle, and Desire2Learn. www.mhhe.com/swink1e
• Custom Publishing : McGraw-Hill/Primis Online's digital database offers you the flexibility to customize the text to precisely match your course coverage. It also allows you to add outside material from the largest online collection of textbooks, readings, and cases.
• McGraw-Hill's EZ Test is a flexible and easy-to-use electronic testing program.   The program allows instructors to create tests from book specific items. It accommodates a wide range of question types and instructors may add their own questions.  Multiple versions of the test can be created and any test can be exported for use with course management systems.
• Tegrity Campus is a service that makes class time available 24/7 by automatically capturing every lecture in a searchable format for students to review when they study and complete assignments. With a simple one-click start-and-stop process, you capture all computer screens and corresponding audio. Students can replay any part of any class with easy-to-use browser-based viewing on a PC or Mac. To learn more about Tegrity, watch a 2-minute Flash demo at http://tegritycampus.mhhe.com .