Morgan Swink,
Michigan State University East Lansing Steven Melnyk,
Michigan State University East Lansing M. Bixby Cooper,
Michigan State University East Lansing Janet Hartley,
Bowling Green State University
ISBN: 0073403318 Copyright year: 2011
Table of Contents
Section I Supply Chain: A Perspective for Operations Management
Chapter 1. Introduction to Managing Operations Across the Supply Chain
Chapter 2. Operations and Supply Chain Strategy
Section II Foundations of Operations Management
Chapter 3. Managing Processes and Capabilities Supplement: Process Mapping and Analysis
Chapter 4. Product/Process Innovation
Chapter 5. Manufacturing and Service Process Structures
Section III Integrating Relationships Across the Supply Chain
Chapter 9. Customer Management
Chapter 10. Supply Management
Chapter 11. Logistics Management
Section IV Planning for Integrated Operations Across the Supply Chain
Chapter 12. Demand Planning: Forecasting and Demand Management Supplement: Advanced Forecasting and Tracking Models
Chapter 13. Sales and Operations Planning
Chapter 14. Independent Demand Inventory Planning
Chapter 15. Materials and Resource Requirements Planning
Section V Managing Change in Supply Chain Operations
Chapter 16. Project Management Supplement: Advanced Methods for Project Scheduling
Chapter 17. Evolving Business Models and Change Drivers in the Supply Chain
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2011 McGraw-Hill Higher Education