F. Robert Jacobs,
Indiana University Richard B. Chase,
University of Southern California
ISBN: 0073403334 Copyright year: 2010
Feature Summary
New Features
Strengthened Supply Chain Management Material: This is particularly true in the areas of purchasing and strategic sourcing, and in lean supply chain analysis.
Sustainability Coverage: Sustainability is introduced in Chapter One and then is a major component of the Strategy chapter (Chapter 2). Sustainability has been woven into the book in several areas including quality management and value stream mapping, purchasing and global sourcing, and lean supply chain analysis.
Reorganization Based on Input from Users: The authors split out the Strategy material from the first chapter and created a new chapter 2 focused on Strategy and Sustainability. Another change was to move Project Management from Chapter 2 to Chapter 6, within the ‘Process Management’ section.
End of Chapter “Super Quiz”: Designed to allow students to see how well they understand the material using a format that is similar to what they might see in an exam. The super quiz includes many ‘straight forward’ review questions, but also has a selection which ‘test’ for mastery and integration/application level understanding, i.e. the kind of questions that make an exam challenging. The super quizzes include short answers at the bottom so students can see how they perform.
Screencam Tutorials--Step-by-Step Workthrough of the Text Examples. These ScreenCam tutorials are intended to serve as an always available detailed review of the analytics within the text. They will be available free to students on the text Web site.
High Interest Company Coverage: They include Apple, GE, Toshiba, Harley-Davidson, FedEx, Wal-Mart and many more.
Test Bank questions have been tagged with Bloom’s Taxonomy and the applicable AACSB area making it easier to tie assessment to student learning outcomes.
Retained Features
Up-to-date coverage of Supply Chain Management, Enterprise Resource Management, Six-Sigma, and Lean Manufacturing--the topics that companies focus on today.
Boxes featuring best practices at real companies
Engaging short cases featuring real companies such as Toshiba, IKEA, Sony and interesting exercises.
Internet Beer Game and E-OPS Game are popular with instructors and students.
Concise: Covers all the core concepts of OM in 14 short chapters. The second edition is approximately 550 pages.
Balance of quantitative and qualitative material, as well as the examples from manufacturing and services
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2010 McGraw-Hill Higher Education