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Multiple Choice Quiz
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1
During which stage of team development is high performance not a top priority and team member emotions run from upbeat to depressed?
A)Norming
B)Storming
C)Performing
D)Adjourning
E)Forming
2
Roger is new-product project manager for a retail company. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in?
A)Norming
B)Storming
C)Performing
D)Adjourning
E)Forming
3
Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions except:
A)Members are assigned to the project full time
B)Members report solely to the project manager
C)There are 10 or fewer members per team
D)Team members are selected by their managers
E)The project involves a compelling objective
4
Which of the following are considered very important in the recruiting of project members?
A)The budget available
B)The importance of the project
C)The management structure for the project team
D)Both B and C are correct
E)A, B, and C are all correct
5
Which of the following is an objective of the first project team meeting?
A)Overview the project's scope and objectives
B)Address interpersonal interaction concerns
C)Model how the team will work together
D)Both A and C are correct
E)A, B, and C are all correct
6
Researchers have found that high performance teams will have which of the following norms?
A)Hard work does not get in the way of having fun
B)No information is shared outside the team unless all agree to it
C)It is acceptable to be in trouble, but not to surprise others
D)Both B and C are correct
E)A, B, and C are all correct
7
Establishing a team identity is facilitated by:
A)Team members working in a common space
B)Creation of a project team name
C)Effective use of meetings
D)Both A and B are correct
E)A, B, and C are all correct
8
Which of the following would be considered the most effective project reward?
A)Individual member rewards
B)Lump-sum cash award
C)All-expenses-paid trip for team members and their families
D)Using negative reinforcement to motivate adequate performance
E)All of these are equally effective
9
The first step in facilitating group decision making is to:
A)Call a meeting to discuss the problem
B)Identify the problem
C)Agree that there is a problem
D)Quantify the problem
E)Generate alternatives
10
The biggest challenge to managing a virtual project team is:
A)Getting reports and technical information communicated
B)Developing trust
C)Establishing effective patterns of communication
D)Both B and C are correct
E)A, B, and C are all correct
11
Which of the following is not one of the steps in facilitating group decision making?
A)Identifying the problem
B)Analyzing the situation
C)Generating alternatives
D)Reaching a decision
E)Follow-up
12
Two of the biggest challenges involved in managing a virtual project team are:
A)The language barriers and time management
B)Time management and developing trust
C)The language barriers and developing effective patterns of communication
D)Developing trust and effective patterns of communication
E)Time management and developing effective patterns of communication
13
Which of the following is not one of the most significant sources of conflict during the project definition phase?
A)Priorities
B)Administrative procedures
C)Schedule
D)Workforce
E)Costs
14
Which of the following is not one of the most significant sources of conflict during the project planning phase?
A)Priorities
B)Procedures
C)Schedule
D)Technical requirements
E)Costs
15
Which of the following is not one of the tips for alleviating communication problems of virtual teams?
A)Include face-to-face time if at all possible
B)Keep team members informed on how well the overall project is going
C)Share the pain
D)Establish clear norms and protocols for surfacing assumptions and conflicts
E)Establish a code of conduct to avoid delays







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