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Chapter Outline
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I. The Nature of Public Opinion
          A. How Informed is Public Opinion?
          B. The Measurement of Public Opinion
                    1. Public Opinion Polls
                    2. Problems with Polls
II. Political Socialization: How Americans Learn Their Politics
          A. The Process of Political Socialization
          B. The Agents of Political Socialization
                    1. Families
                    2. Schools
                    3. Mass Media
                    4. Peers
                    5. Political Leaders and Institutions
                    6. Churches
III. Frames of Reference: How Americans Think Politically
          A. Cultural Thinking: Common Ideas
          B. Ideological Thinking: The Outlook of Some
          C. Group Thinking: The Outlook of Many
                    1. Religion
                    2. Class
                    3. Region
                    4. Race and Ethnicity
                    5. Gender
                    6. Age
                    7. Crosscutting Cleavages
          D. Partisan Thinking: The Line That Divides
IV. The Influence of Public Opinion on Policy





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