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Chapter Objectives
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After reading this chapter you should be able to:

  1. Identify retailers in terms of the utilities they provide.


  2. Explain the alternative ways to classify retail outlets.


  3. Describe the many methods of nonstore retailing.


  4. Classify retailers in terms of the retail positioning matrix, and specify retailing mix actions.


  5. Explain changes in retailing with the wheel of retailing and the retail life cycle concepts.









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