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Chapter Objectives
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After reading this chapter you should be able to:

  1. Explain how environmental scanning provides information about social, economic, technological, competitive, and regulatory forces.


  2. Describe how social forces such as demographics and culture can have an impact on marketing strategy.


  3. Discuss how economic forces such as macroeconomic conditions and consumer income affect marketing.


  4. Describe how technological changes can affect marketing.


  5. Discuss the forms of competition that exist in a market and key components of competition.


  6. Explain the major legislation that ensures competition and regulates the elements of the marketing mix.









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