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Multiple Choice Quiz
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1
"We're axing John" was what one group of people heard when the manager said, "We're asking John." This is an example of what your book calls:
A)jargon
B)slang
C)sound alikes
D)idioms
2
Which type of listening is primarily a method of communicating genuine concern, understanding, and involvement? Listening for:
A)comprehension
B)empathy
C)resolution
D)evaluation
3
If you are convinced that an interview is going to fail and it does, what psychological phenomenon has occurred?
A)rationalization
B)cognitive dissonance
C)self-fulfilling prophecy
D)none of the above
4
Which of the following types of interactions are relatively safe, non-threatening interchanges about such topics as hometowns, professions, sporting events, college courses, and families?
A)Level 1
B)Level 2
C)Level 3
D)Level 4
5
The expectations of which of the following may affect our self-concept?
A)family
B)society
C)organizations
D)all of the above





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