 | Chapter Objectives
(See related pages)
Upon completion of this chapter, you should be able to:
- Describe the evolution of phlebotomy.
- Describe the roles and responsibilities of the phlebotomist.
- Discuss professionalism, public image, and customer service as they relate to the phlebotomist.
- Identify the various settings where phlebotomists are employed.
- List the regulating agencies for phlebotomy.
- Identify safety and infection control practices related to phlebotomy.
- Describe HIPAA, law, and ethics related to phlebotomy.
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