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True or False
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1
Greeting the patient with a professional and confident bedside manner will help ease the patient as well as help divert the patient's attention from the phlebotomy procedure.
A)True
B)False
2
When identifying the patient, always ask the patient her name and allow her to answer with a "yes" or a "no" prior to a blood draw.
A)True
B)False
3
It is not necessary to identify yourself or explain the procedure for a patient who is unconscious or nonresponsive.
A)True
B)False
4
If a patient refuses to have his blood drawn you may restrain the patient and proceed with the procedure.
A)True
B)False
5
For inpatients, the supine position is the most common phlebotomy position.
A)True
B)False





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